Services & Packages
Strategy → Implementation → Management
MAIS works exclusively with hospitality, tourism and event brands. We partner with businesses that need clear direction, structured execution and ongoing marketing aligned with their audience, region and goals.
Whether you're launching, repositioning or building on existing momentum, we help bring strategy and execution together.
No templates. No copy-and-paste plans. Just marketing built around your business, your market and your customers.
01 — Strategy
Before we touch a channel, we get under the skin of your brand, your market and your community. You'll leave with total clarity and a foundation for success.
Brand & Marketing Strategy
A focused discovery engagement covering your brand, channels, competitors and audience. Delivered as a written strategy, priority recommendations and a 12-month roadmap - everything you need to know before committing to anything.
Marketing Consultation
A standalone senior advisory session for operators who need a clear second opinion, a fresh set of eyes, or help knowing where to start. Action-focused, no fluff.
02 — Implementation
Once the strategy is set, we build the blocks - social accounts, email platforms, website content, brand assets, CRM systems. Everything is set up properly before we start managing it.
Marketing Implementation
We set up everything your strategy calls for - digital platforms, profiles, templates, systems and assets - so your marketing has the foundation to grow from. Scoped to your brief.
03 — Management (Ongoing Retainer)
Integrated, ongoing marketing support across every channel - digital, physical and in-venue. Mais becomes an extension of your team, keeping everything connected, consistent and moving forward.
Supported - Social
Consistent presence, strategic direction, channel management.
What's included
2 x channel social media management
Strategic direction (Annually)
Monthly content calendar
Content briefs
Community management
Monthly performance reporting
Quarterly strategy check-in
Partnered - Social & Digital Channels
Full digital strategy and execution multiple channels.
What's included
• Everything in Supported, plus:
• Monthly strategy check-in
• Multi-channel campaign planning
• Communications across all digital channels:
• Email and SMS
• Website management
• Paid advertising strategy and management (excluding ad spend)
Full Studio
Mais as your fully embedded marketing department.
What's included
Everything in Partnered, plus:
Comprehensive brand & asset management
Guest experience & feedback loops
PR & media management
Event & in-venue support
Fortnightly strategy sessions
Fully bespoke scope
04 — Project Work
Need something specific? Project work is scoped per brief — engaged alongside a retainer or independently. All quoted individually.
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Strategy, comms, social, EDM, partnerships, PR, activations and on-site content direction.
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Shoot direction, half and full day content shoots, asset delivery and creative direction.
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Brand building and rollout, graphic design, collateral suites and website design and build.
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Media outreach, press releases, journalist liaison, influencer and creator partnerships.
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Platform setup, email templates, automation flows, database integration and SEO.
Not sure where to start?
That's what we're here for. Tell us about your business and where you're at — we'll help you figure out the right place to begin.